Отзывы о SkatePro
Проверенный покупатель | |
"Prix compétitif , Excellent service , l'agent a répondu à toutes mes questions et m'a guidé dans le choix qui me convenait le mieux pour l'achat de skis de fond et fixation, livraison rapide du Danemark au Canada (8 jours ); je recommende sans hésitation. Merci équipe Skatepro !!!" | |
Sylvie Cinq-Mars (Candiac) | 14/12/2021 |
Проверенный покупатель | |
"I bought a purple and green cruz scooter for my son I gave a big zero could not even be used once slashed in the handlebars the front wheel turns without even turning the handlebars and to crown it all returning the scooter almost costs me the price scooter wow me who wanted to recommend you to my friends my not really send a defective scooter it's a scam!" | |
Karyne Légaré (st lin des laurentides) | 08/12/2021 |
Ответ SkatePro: Thank you for this review! I'm so sorry to hear about your experience. You are always welcome to contact us when you find a malfunction or defect on a product you bought. I could not find any email or phone conversation with you in our system. We are more than happy to help you, so if you wish to claim this product, please send some information and pictures to: email@skatepro.ca // Doreen |
Проверенный покупатель | |
"Perfect all in one tool and top customer service. Thank you." | |
Andrew S. (Cowes) | 07/12/2021 |
"i ordered a break and then realised i didn’t need one so i requested a refund and by the time i woke up the refund went in. so happy with their customer service" | |
Naomie Sharpe (Burton upon Trent) | 02/12/2021 |
Проверенный покупатель | |
"I bought an Element Hatched cruiser complete. It was delivered in good time to the UK and I had tracking info so I could see it was stuck for a short while in customs. Really pleased with the complete which was great value compared with other shops I looked at. Thanks Skate Pro!!" | |
C. Gray (Cheltenham) | 30/11/2021 |
"Shopping with this company is easy and I plan on getting my next pair of quad skates from here too! The inline skates I got were a let down but it's the manufacturers fault, so not much to say in that regard. The skates came fast and the ordering process was super simple." | |
Brad Lewis | 28/11/2021 |
Проверенный покупатель | |
"Brilliant" | |
Debbie Foy (Dublin) | 28/11/2021 |
Проверенный покупатель | |
"Good parts" | |
Tadgh h. (Cork city southside) | 25/11/2021 |
Проверенный покупатель | |
"👍 great service" | |
Gary Brady (Ireland, Republic) | 24/11/2021 |
Проверенный покупатель | |
"Very sturdy, strong and great fun. (The owner said so)" | |
Barbara Kuruczne Kovacs (Naas) | 24/11/2021 |
Проверенный покупатель | |
"Great!" | |
Adi Sharma (Toronto) | 24/11/2021 |
Проверенный покупатель | |
"The Skim board is perfect. My son loves it." | |
Eli White (Orrtanna) | 23/11/2021 |
Проверенный покупатель | |
"Wery ok👍" | |
Genija K. (Monaghan) | 21/11/2021 |
Проверенный покупатель | |
"Good pricing and selections. UPS Shipping took longer than estimated as order sat in UPS warehouse for 13 days. Finally did arrive all in order,so I'm happy. Definitely will order again and recommend to others!" | |
tia s. (North Vancouver) | 20/11/2021 |
Проверенный покупатель | |
"This is the worst experience I have had purchasing skates. My package has been sitting Germany for 11 days. I had to chat (since they don’t bother returning emails) numerous times to be told if I cancel the order as it is not arriving on time I have to wait until it scans back in Europe. It never left Germany! They don’t have to wait an extra 11 days to get their money but it’s okay to that I am out of the funds and have no skates to show for it. There was no notification of any delays when I ordered. When I check in on Monday on my order a large yellow banner finally said their were delays. They will give a response to this review. Part of the retailer’s job is getting the product to the customer. To say sorry it’s wasn’t us does not alleviate the responsibility of the retailer. They wouldn’t even give me the price adjustment until the skates arrived…they take no accountability. Inlinewarehouse, proskater’s place and shop/task are legit and have never failed me." | |
Terrence W. (Albertson) | 19/11/2021 |
Ответ SkatePro: Hi there, I'm very sorry to hear that you're unhappy with the experience you had with us. I can see that we were in correspondence quite often while your order was in transit to you, and have come to an agreement about how to make up for this delay that your parcel experienced while with UPS. Unfortunately, we did see that during this time that your order was in transit, UPS experienced delays between Germany and the US, which sadly affected many of our customers. 😕 I would like to take accountability on behalf of our whole team here at SkatePro, and apologize once more for the experience that you've had with UPS and the delay of your skate delivery. We do our best to solve these things as quickly as possible for our customers. We hope that you might give us a chance to redeem ourselves in the future. -- Samantha 😊 |
Проверенный покупатель | |
"Ordered of this company couple years ago and was amazing ..delivery quick packaging was brilliant and service ..ordered of here 2 weeks ago and and totally wrong product arrived .. order aggressive roller blades and got a pair of classic roller skates !! Contacted them but no reply .. maybe it's a misshap or just bad service .. see if they contact me or reply in the next 4 days" | |
Dafydd Rhys thomas (Newport) | 18/11/2021 |
Ответ SkatePro: Hi there, Thank you for taking the time to write a review ✌ I am really sorry about this 😟 I can see that we are in communication with you regarding this. I am hoping this issue will be solved by the end of this week! /Vesta |
Проверенный покупатель | |
"It is very good" | |
ANNA Skrzydlewska (Dublin) | 18/11/2021 |
Проверенный покупатель | |
"All good! Cheers." | |
Mr T. R. (Peterborough) | 17/11/2021 |
Проверенный покупатель | |
"Fantastic service" | |
Kristen Fray (Portarlingron) | 17/11/2021 |
Проверенный покупатель | |
"Smooth transaction and quick service. Parcel tracking available. Overall very happy with SkatePro." | |
Hector O. (Birmingham) | 17/11/2021 |
Проверенный покупатель | |
"Great booties, fast shipping very satisfied!!" | |
Robbie S Smith (Oxnard) | 17/11/2021 |
Проверенный покупатель | |
"Best price ever for 2021/22 Marker Griffon 13 id ski bindings. I even had a choice of the color and 110 width I needed. Inventory and options are very poor in the USA on these bindings and they want full retail price. Was not sure about ordering from a shop in Denmark but USA reviews online were all positive on Skatepro. Bindings were shipped right away but then were stuck in Germany for about week, however they arrived in California two days after leaving Germany. Not bad at all considering all the worldwide shipping issues right now. Just in time for ski season if we get any snow here... Will definitely use Skatepro again for ski equipment." | |
Michael C. (San Jose) | 16/11/2021 |
Проверенный покупатель | |
"Great service and prompt delivery" | |
Trunal Patel (Kings Langley) | 16/11/2021 |
Проверенный покупатель | |
"Excellent service even my shipment was delayed by UPS. Timely response on email but not on phone calls. Keep up the excellent service." | |
NICK M. (Van Nuys) | 16/11/2021 |
Проверенный покупатель | |
"Product was just as described. Pink Camo tires are awesome, Very satisfied! Thank you :) Great price for BMX parts." | |
KIMBERLY GAMBLE (Welland) | 16/11/2021 |
Проверенный покупатель | |
"9.9" | |
Janice Wilnoty (Cherokee) | 16/11/2021 |
Проверенный покупатель | |
"The order came quickly. The skates fitted right and perform well." | |
Matthew Brown (Brighton) | 16/11/2021 |
Проверенный покупатель | |
"Skis are great, plus the free bag 💎" | |
Pierce C. (Carbondale) | 16/11/2021 |
Проверенный покупатель | |
"Measured the foot, chose the right size, size ok (length) although fits terrible, plasters on both feet, after heat moulding made it even worse, after doing so, no refund available, when contacted them was advised to try different brand, or other liner starting at £70. Went for this as I wanted some good brand, turned out not so good. Stuck with a pair of skates that I can't keep on my feet more than 2 minutes, so uncomfortable. I was very excited about rolling, but seems like it won't happen." | |
C. Toth (Peterborough) | 16/11/2021 |
Ответ SkatePro: Hi Csaba, Thank you for your feedback! I am very sorry about your experience. When buying freeskates, it is important to get the perfect size, which we understand is very difficult to do online. We try to help and ease this process as much as possible, however, everyone's feet are different and skates can fit differently. It is very odd though that skates are still uncomfortable even after they have been heat molded... Unfortunately, once this is done, we cannot accept the skates back anymore as they have been customized. Our claims department advised to try out liners to see if this would improve the fit. I am truly, truly sorry about this... I hope this experience did not put you off from skating.. Let us know if you have any questions for us. /Vesta |
Проверенный покупатель | |
"great stuff. best prices." | |
Stephen Harding (Watford) | 16/11/2021 |
Проверенный покупатель | |
"Great price, great product, shipping took a bit longer than I expected but I think thats more down to Brexit than Skatepro. I will use in future and recommend." | |
Christopher Dooley (Dublin) | 16/11/2021 |
Проверенный покупатель | |
"I had no problems happy with the shipping time." | |
SHIRLEY T. (maple ridge) | 16/11/2021 |
Проверенный покупатель | |
"Great service ! Ordered a scooter, Vans clothing and bmx accessories .. so happy with everything. Arrived in Ireland within a few days. My son will be blown away with how quality everything is." | |
Erika B. (Dublin) | 16/11/2021 |
Проверенный покупатель | |
"It tuck over 2weeks to get here and when it did it was missing parts and the cable was cut wouldn't be getting anything from here again" | |
Ben ayden butler (Mansfield) | 16/11/2021 |
Ответ SkatePro: Hi there, Thank you for your feedback. I can see that the estimated delivery for your order was Monday 8 Nov - Wednesday 10 Nov and the parcel was actually delivered on the 11th November. I apologize about the delay. As for the missing parts and the cut cable, we would like to see some pictures of the condition of the item, so we could fix this issue. I have emailed to you regarding this, please check your inbox as well as spam folder. I hope we can solve this problem as soon as possible! I am sorry about your experience 😟 /Vesta |
Проверенный покупатель | |
"Great and fast service! Love the skates!" | |
Luana Deane (Passage west) | 16/11/2021 |
Проверенный покупатель | |
"Brilliant service from start to finish. Easy clear website to navigate. All products arrived safe and in order" | |
Louise Kelly (Rathfarnham) | 16/11/2021 |
Проверенный покупатель | |
"I found out about Skatepro sometime during the summer. I live in the US, Skatepro has quality products some cannot find in the US bmx stores. It takes a little longer for the shipping because international but well worth it since the price is great." | |
Mokhamad Noval (San Antonio) | 16/11/2021 |
Проверенный покупатель | |
"The Scooter is top notch, thank you very much, shipping and getting to us was a complete drag, other than that, everything was fine" | |
Darren J Corl (Canon City) | 16/11/2021 |
Проверенный покупатель | |
"This was the worst online consumer experience I have had in years. I spent weeks dealing with fed ex to get my skis shipped, and receiving mis information from skate pro staff. Then I was charged additionally for shipping to CA. Inevitably I was refunded what fed ex charged me additionally to ship domestically. But that couldn't begin to make up for my experience. I spend thousands of dollars a year on new ski gear, and many of my friends look to me when they need to know where to go. I am close to many businesses in the mountain community. I have a major network of professional skiers and snowboard friends, and entrepreneurs. I would never recommend this company unfortunately. I would even warn people about shopping here, and about my experience." | |
m. Fisher (Santa Monica) | 16/11/2021 |
Ответ SkatePro: Hi there Mackenzie, Thank you for taking the time to leave a review. I am very sorry about the experience that you've had with us, this is certainly not how we want our customers to feel. However, I can see that my colleagues were in touch with you all the time trying to resolve this for you but, if you have any other questions or there is something else we can do, please, reach our customer service team again. We are here for our customers! Again, I apologize for this experience, and I'm looking forward to hearing back from you. /Cristina |
Проверенный покупатель | |
"LOVE MY SKATES! Took a while to get in because of UPS but when I reached out to Skatepro to check on my status on my skates; they replied less than 24hours with information! Super pleased with the customer service via email and my skates they fit perfect and the roll is excellent! 🤩 couldn’t be happier 🖤" | |
Cupcake Guerrero (Houston) | 15/11/2021 |
Проверенный покупатель | |
"Ordered 2x scooters ready for Christmas, products seem great and really pleased with the quality. Great service." | |
Paul Fenton (Bristol) | 15/11/2021 |
Проверенный покупатель | |
"Great stickers" | |
Robert fox (Fife) | 15/11/2021 |
Проверенный покупатель | |
"Very good quality scooters. Very happy with customer service when there were issues." | |
Susan C. (TRALEE) | 15/11/2021 |
Проверенный покупатель | |
"The product showed up almost 2 weeks late in a wet box and poorly packaged. Would likely not order through SkatePro again." | |
Aaron Schwartz (San Francisco) | 15/11/2021 |
Ответ SkatePro: Hi Aron, Thank you for your feedback ✌ I can see that you have emailed us about this. I am very sorry to see the condition of your parcel and the fact that bindings came in scratched... We have offered a discount for you for this inconvenience. Please get back to us what you think of our offer 😇 /Vesta |
Проверенный покупатель | |
"Overall good product. Fits my son well for ice skating. Too a lot longer to receive due to shipping delays." | |
Catherine H. (Greendale) | 15/11/2021 |
Проверенный покупатель | |
"Ist time buy on this site and I was very very happy and well impressed.! Had an online chat with a female member of staff and I was concerned about the size I ended up going down a size to which It was the correct choice.! Amazing site so easy to use. I would definitely recommend to friends ." | |
Jonathan Bowler (Derbyshire) | 15/11/2021 |
Проверенный покупатель | |
"Fantastic company bought a scooter this time and a bmx previously. Excellent service both times. Noisdues at all and I'm based in the uk" | |
CHRIS M. (Penicuik) | 15/11/2021 |
Проверенный покупатель | |
"Very happy with my purchase :) looks and rides beautifully!!" | |
Carrie Flynn (Killarney) | 15/11/2021 |
Проверенный покупатель | |
"Great skateboard and really helpful customer service" | |
Olly T. (Kingston upon Thames) | 15/11/2021 |
Проверенный покупатель | |
"No probs at all - Good bike at a good price. Delivered quickly, well packed and easy to assemble. Cheers 🤘" | |
Dean Woodruff (Barnsley) | 15/11/2021 |
Проверенный покупатель | |
"Arrived within 5 working days to Ireland. Very well packed, great service and excellent quality! Thank you SkatePro!" | |
Aleksandrs Korotkijs (Dublin) | 15/11/2021 |
Проверенный покупатель | |
"Had the ski bindings I wanted in stock at a great price. Arrived reasonably quickly, in good condition. I would shop here again." | |
Pauline J. (Dalkeith) | 15/11/2021 |
Проверенный покупатель | |
"Great" | |
Isabelle Lombard-Vance (Wexford) | 15/11/2021 |
Проверенный покупатель | |
"Good service" | |
Daniel Berry (Kinnegad) | 15/11/2021 |
Проверенный покупатель | |
"Really nice skate shoes, I love them✌🏻" | |
Conner Haskell (Winchester) | 15/11/2021 |
Проверенный покупатель | |
"They seem good. Only problem is that the RH writ protector is very tight indeed and hard to get on and off. The LH one is fine. And, yes I DID measure my hand size correctly." | |
Robert Hayter (Eastleigh) | 15/11/2021 |
Ответ SkatePro: Hi there Robert, I am sorry to hear that one of the protector is too tight for you. Please, reach our customer service team about this issue with some pictures. We would love to have a look at this and, find a solution for you. At SkatePro we have a 365 return policy so no worries at all, maybe another size will fit you better. Looking forward to hearing back from you! /Crisitna |
Проверенный покупатель | |
"Very quick delivery and good quality thank u" | |
leann dunn (HARLOW) | 15/11/2021 |
Проверенный покупатель | |
"Thank you" | |
Zaneta Lubecka (Barnhill) | 15/11/2021 |
Проверенный покупатель | |
"Very quick delivery." | |
Angela Hopkinson (Sheffield) | 15/11/2021 |
Проверенный покупатель | |
"I ordered some G-Form elbow and knee/shin guards from Skatepro.ca and the products were in stock as stated and were shipped from the store the next day. However, what I didn't realize is that "Skatepro.CA" is actually in Denmark and not in Canada (my bad for not digging some more), so my order was being shipped from there! The package was sent via UPS and had a scheduled delivery date of about 1 week, which was still awesome considering it was being shipped from Denmark to Canada! Through no fault of Skatepro, my package ended up in Cologne Germany the next day where is stayed for over 2 weeks! I called UPS several times to no avail but my package finally arrived almost 3 weeks later no duty or extra charges, the box was a bit squished but the product was perfect, in original packaging and perfect condition. So Skatepro and product were great!" | |
Jeff T. (Paradise) | 15/11/2021 |
Проверенный покупатель | |
"Love it" | |
Claudia S. (London) | 13/11/2021 |
Проверенный покупатель | |
"Great product, fast delivery.. Excellent service" | |
Anne meyler (Enniscorthy) | 12/11/2021 |
Проверенный покупатель | |
"super, my daughter loves her skates!" | |
Aoife Byrne (Farranree) | 12/11/2021 |
Проверенный покупатель | |
"Arrived look great and well packed and great delivery information whilst on route in progress. Will use again for sure. Looking forward to trying out the skis in Tignes December whoop whoop" | |
Jim Keiller (Loans) | 12/11/2021 |
Проверенный покупатель | |
"Great trainers just as described" | |
Leean steinbach (Fraserburgh) | 12/11/2021 |
Проверенный покупатель | |
"Great service. The order arrived quickly considering it was an international delivery. The items were well packaged and exactly as described in the advert. Very easy company to deal with." | |
MR R N WHITE (Witney) | 12/11/2021 |
Проверенный покупатель | |
"Fast shipping. No duty Even though The product came from outside of ca" | |
Benoit Aspirault (Gaspé) | 11/11/2021 |
Проверенный покупатель | |
"Good prices and good service. Delivery isn't next day because it's not UK based, so that's understandable, but i'm happy to wait due to the good prices. Customer service reply the same day each time i've emailed them so very good!" | |
Nick C. (Gloucestershire) | 11/11/2021 |
Проверенный покупатель | |
"The delivery was really slow but I get it mainly because of covid, anyways I loved the product, great website 👍🏽" | |
Recardo yousif (Surrey) | 11/11/2021 |
Проверенный покупатель | |
"Great price. Free shipping to Canada. Very fast shipping too!" | |
Brendan Currin (Brooks) | 11/11/2021 |
Проверенный покупатель | |
"Package arrived super late, with no update from SkatePro or UPS. Box arrived beat-to-crap, and everything was soaking wet. Luckily ice skates are ok getting wet...so the product wasn't ruined. But safe to say i will never order from this company again." | |
Tyson S. (Santaquin) | 11/11/2021 |
Ответ SkatePro: Hi there, Thank you for your review! I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore. As for the condition of the box, I am terribly sorry 😟 But we are very glad that the skates did not get damaged. We hope you will enjoy them. Please let us know if you have any questions for us |
Проверенный покупатель | |
"Products didn't arrive on time" | |
a. edwards (Eastbourne) | 11/11/2021 |
Ответ SkatePro: Hi Adam, Thank you for your feedback! I can see that your parcel arrived 4 days late..😟 I am sorry about this. I believe your parcel was stuck at customs. Very sorry about this.I hope it did not cause a huge inconvenience Please let us know if you have any questions for us. Have a nice day! /Vesta |
Проверенный покупатель | |
"Legit company. Product may arrive late but there are literally factors you have to variable in due to the whole pandemic." | |
John R. (Torrance) | 10/11/2021 |
Проверенный покупатель | |
"Great wheels. Looks awesome on the bike. Smooth ride!" | |
Troy Coughlin (Burlington) | 10/11/2021 |
Проверенный покупатель | |
"Very happy with product. High quality. Extremely prompt service and delivery." | |
Sinead Connolly (Omeath Co.Louth) | 10/11/2021 |
Проверенный покупатель | |
"Great skates at a good competitive price.." | |
Chantel Marshall (Monkleigh) | 10/11/2021 |
Проверенный покупатель | |
"The front wheel of the scooter has blocked after first day of use." | |
Constantin Alin Ghita (Arhlone) | 10/11/2021 |
Ответ SkatePro: Hi there, Thank you for your feedback! I am really sorry about the issue. I can see that we have been communicating with you regarding this, and we have sent you a new set of bearings in hopes that it will get the scooter back into working condition soon 😊 Please let us know if you have any questions for us! |
Проверенный покупатель | |
"Response times were fast and communications where good but they ship from Denmark so I am not sure how they qualify for a .ca domain. Kinda pulling the yarn a little. Good service and prices just not really Canadian which is where i wanted my $$ to go. Logistics from EU was what it is. Kinda wanted it to come locally." | |
Guy Thorburn (Vancouver (West Kitsilano / Jeri) | 10/11/2021 |
Ответ SkatePro: Hi there Guy, Thank you so much for your time leaving a comment 😀 About the Canadian domain, I am sorry to hear that it was not that clear enough on the website. We have it to make the purchase with us much easier. This way you are able to see all the products within your language and, the prices in the local currency. Also, If you need to call us, you have a local phone number, so no additional cost to communicate with us :) I hope you enjoy your new pair of skis this winter season and, if you need something else from us, don't hesitate to contact our customer service team. We will be more than happy to assist you :) /Cristina |
Проверенный покупатель | |
"Very pleased that the tyres were despatched more quickly than originally stated." | |
SUSAN PRIOR (Much Hadham Ward) | 10/11/2021 |
Проверенный покупатель | |
"Great quality BMX and service. Had a minor issue with one of the parts which was sorted out the same day I sent the email to SkatePro. Would highly recommend." | |
Greg M. (Dun Laoghaire) | 10/11/2021 |
Проверенный покупатель | |
"Dont ship to canada Unfortunately customer service is not much help and they dont really seem to care whether or not a person is out 500 dollars" | |
Dylan brown (WATERLOO) | 10/11/2021 |
Ответ SkatePro: Hi Dylan, Thank you so much for your time leaving a comment! I am sad to hear that you had a bad experience buying with us. I can see that you were in touch with my colleagues the whole process, as we really care about our customers. We did find a solution for you, and I am happy that your order is in the way to you! You will enjoy your new BMX parts really soon! If you have any other questions, or if you need further assistance, don't hesitate to contact us again. We will be more than happy to help you. /Cristina |
Проверенный покупатель | |
"Excellent! Fast shipping." | |
Alexandr T. (Lasnamäe) | 10/11/2021 |
Проверенный покупатель | |
"Highly recommended. Excellent service. Will buy here again. A+++" | |
Dan Samson (East Wenatchee) | 09/11/2021 |
Проверенный покупатель | |
"Perfect" | |
Kevin Jennings (Bray) | 09/11/2021 |
Проверенный покупатель | |
"My sprocket arrived on time ,all the way from Denmark to the uk. It's a great product and the team at skatepro answered my questions quickly." | |
Jamie S. (Bexhill on Sea) | 09/11/2021 |
Проверенный покупатель | |
"Product Arrived weeks late, and in really rough shape, components from bindings had gotten loss and banged around in the box during shipping." | |
Daniel M. (Pittsburgh) | 09/11/2021 |
Ответ SkatePro: Hi Daniel, Thank you for your feedback! Firstly, I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:) As for the parcel, I am terribly sorry. I have emailed you regarding this. Please check your inbox as well as your spam folder and get back to us so we can offer a solution for you. /Vesta |
Проверенный покупатель | |
"Order arrived as promised and pretty quick from across the pond." | |
eddie vargas (gunnison) | 09/11/2021 |
Проверенный покупатель | |
"I was worried that it will take a bit of time but in the end it all worked out well. The customer service team was really accessible." | |
Aime Pandi Bapaga (Watford) | 09/11/2021 |
Проверенный покупатель | |
"Very pleased with product arrived safe and sound. Good interaction with company good follow up would recommend skatepro as an online site" | |
Frances Thackeray (Dunfermline) | 09/11/2021 |
Проверенный покупатель | |
"Super fast delivery - skates are brilliant, quality is fantastic, my twins love them. Will be purchasing again for my older son for Christmas" | |
Anne O Grady (Broadford, Co.Clare) | 09/11/2021 |
Проверенный покупатель | |
"Love my skates and helmet! Super speedy delivery and amazing quality products. Thanks!" | |
Mey Newsom (Salem) | 09/11/2021 |
Проверенный покупатель | |
"Overall a good experience, due to global logistics issues it took a little longer than originally estimated. This was not due to SkatePro, if an upgraded shipping option is available it may be worth the money if your order is time sensitive. A little over 2 weeks to get the order is still pretty fast considering the situation. The skis were delivered undamaged, but I think they could've been packaged better. That's the only reason for 4 stars vs 5 stars." | |
Reid Land (Henrico) | 09/11/2021 |
Проверенный покупатель | |
"Very satisfied, will order again." | |
Randy Owens (Franklin) | 09/11/2021 |
Проверенный покупатель | |
"Amazing. Found these rollerskates last minute for my daughter's 7th birthday. Exactly what we were looking for! Perfect, perfect perfect gift. The fit was right(thanks to reviews and recommendations), shipping was quick, and overall THE coolest gift she got. Thank you. We are very satisfied!!!" | |
S. Young (Ottawa) | 09/11/2021 |
Проверенный покупатель | |
"Perfect" | |
David Zwick (Wellesley) | 09/11/2021 |
Проверенный покупатель | |
"Best place to shop. Thank you!!!" | |
Bill T. (Modesto) | 09/11/2021 |
Проверенный покупатель | |
"So far everything I have ordered have gone without a hitch!" | |
M. Simpson (Liff) | 08/11/2021 |
Проверенный покупатель | |
"Skis, boots and poles all arrived quickly and seem to be the right sizes. The skis came with bindings mounted but that was not abundantly clear from their website so ordered a pair of bindings and mounting plates due to that. While I could ship them back, the cost of doing so would probably eliminate most of the refund. Staff should have caught that error and sent a confirmation email before finalizing the order. Their website should not indicate that bindings will not be mounted as they were not ordered with the skis either. A minor irritation overall as I will be skiing this winter!" | |
Mark Holden (Toronto) | 08/11/2021 |
Ответ SkatePro: Hi Mark, Thank you for your feedback! I can see that the skis you have ordered are Atomic Redster S7 Skate + Binding Cross Country Skis. The name of the skis mention that the bindings are included. I am sorry if you have missed this information.. Usually, once the order is placed for skis and bindings separately, the system stops the order for our inspection. However, it did not do that this time, as the skis already come with bindings, therefore there was no need for us to check the compatibility of skis and bindings. You are right though, you did order a mounting plate and bindings separately as well, however, as mentioned before, since the skis come with its own bindings, the system did not recognize the need to pause the order. I am very sorry about this inconvenience. This is a very specific case, which typically never occurs as we inspect each order that the system stops... You can still return the bindings and plates back to us, however, if you do not wish to do so, I believe you can always sell them online. Again, I am sorry about this case... Let us know if you have any questions for us😊 /Vesta |
Проверенный покупатель | |
"Everything came in good condition just be sure to order on a Sunday night it will be Monday morning where they ship from.👍🏼👍🏼" | |
Julio Escoto (Houston) | 08/11/2021 |
Проверенный покупатель | |
"These are the best boots for growing kids and growing feet! Skatepro shipping was faster than I thought, especially with all the pandemic hold ups." | |
Rebecca Dingo (Amherst) | 08/11/2021 |
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