Отзывы о SkatePro
Проверенный покупатель | |
"Really good price on some trucks that weren't that east to find and saved £27 than average price. Plus shipping was super fast. I usually buy in store from local skate shops but wasn’t able to find these thunders nearby. Anyway, good service, really good price and know issues. Thanks" | |
Phil g. (Newport) | 02/03/2022 |
Проверенный покупатель | |
"Its my second time ordering with skate pro. And again the service is PRO!!!! Super fast delivery and always amazing customer service!!! Thank you!!" | |
Izabela Kol (Kilkenny) | 01/03/2022 |
Проверенный покупатель | |
"Delivery a little slower than I expected but good service and packaging." | |
Craig P. (Thakeham) | 01/03/2022 |
Проверенный покупатель | |
"Very good product and service" | |
Zaneta Olender (Rush) | 01/03/2022 |
Проверенный покупатель | |
"Very happy with the skates and the service! Cristina deserves a mention-she was fantastic!" | |
Ed B. (Aberdeen) | 01/03/2022 |
Проверенный покупатель | |
"Great company" | |
Daniel suffield (Barnsley) | 01/03/2022 |
Проверенный покупатель | |
"Great item and speedy delivery" | |
Alli Greed (Martock) | 01/03/2022 |
Проверенный покупатель | |
"Fantastic staff and help. Fast post and an amazing company to buy from" | |
Mr Lee Warren (Corringham Essex) | 01/03/2022 |
Проверенный покупатель | |
"Good products, poor customer service. 1. Did not receive order until 21 days after latest expected delivery. (Ordered 1/28/22, expected by 2/4/22, received 2/25/22) 2. Not updated until day package arrived despite contacting customer service multiple times. 3. Not informed before ordering that package was coming from GERMANY where it was "delayed" for so long. 4. Skates too small. 5. Must pay for return shipping. 6. Cannot exchange for correct size at original price I purchased skates. 7. Under their "How do I exchange a product?" they make it sound like you can exchange your order, but really you can only make returns and start new orders. It is only under "Will I get the shipping cost refunded?" that they state, "Unfortunately, we do not do exchanges." Overall, it does not seem SkatePro is a customer-first kind of company. I will be returning my order and I will not be purchasing from SkatePro again." | |
Rachel I. (Cypress) | 01/03/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. First of all, once again our apologies for the inconvenience and confusion. In my email to you from the 8th of March, I already offered you some compensation for the matter. I also do understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. Your parcel was stuck due to delays at UPS' German depot due to Covid outbreaks and the weather. We have tried to update you on the contacts we had with UPS regarding the delayed order, but I'm sorry to hear that this was not sufficient. We are looking forward to hearing back from you on our email. // Doreen |
Проверенный покупатель | |
"Good delivery service and products were as described. Good service throughout" | |
David Rankin (Irvine) | 01/03/2022 |
Проверенный покупатель | |
"Products at a good price and delivered promptly as planned." | |
Russell Gallon (Bristol) | 01/03/2022 |
Проверенный покупатель | |
"Fantastic company always have the best deals with free delivery! All items I have ordered over the years have arrived in good time.. will continue to spend my money with this company for bmx parts ! Thankyou" | |
Daniel Gregory (Dunstable) | 01/03/2022 |
Проверенный покупатель | |
"Perfect! My husband was so happy with these, they're great quality and really good for the price" | |
Molly L. (Broughton Astley) | 01/03/2022 |
Проверенный покупатель | |
"Great parts at a good price." | |
Tony Hornby (Leeds) | 01/03/2022 |
Проверенный покупатель | |
"Excellent service. Arrived swiftly and in time for a birthday, resulting in one very happy 11 year old and an equally happy Dad full of nostalgia at seeing a Haro logo after all these years. No issues at all. Thank you, SkatePro!" | |
Adam T. (Winchester) | 01/03/2022 |
Проверенный покупатель | |
"Did exactly what I asked. Skates turned up in time for a birthday." | |
Ian A. (Poynton West and Adlington Ward) | 28/02/2022 |
Проверенный покупатель | |
"Excellent service! Highly recommended" | |
Michal Kosiba (Terrington St. John) | 28/02/2022 |
Проверенный покупатель | |
"I had a problem with an item I purchased. SkatePro were extremely helpful.Can't fault them." | |
Adrienne D. (Portsmouth) | 28/02/2022 |
Проверенный покупатель | |
"Great gear, the postage company used was rubbish. Gls and parcelforce are just the worst, most awful companies and I ended up just going to collect the items myself. For the love of all that is good in this world, change delivery companies, a carrier pigeon would have been better. 5 stars otherwise" | |
David Shaw (Reading) | 28/02/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. I do understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. As you might have noticed, several delivery companies are facing delays now, but I can assure you that SkatePro is actively looking into new options and better services also with regard to delivery. 👍 // Doreen |
Проверенный покупатель | |
"Spot on" | |
Stephen p. (Epworth) | 28/02/2022 |
Проверенный покупатель | |
"Fast delivery all good!!" | |
Craig Andrew sainty (Ipswich) | 28/02/2022 |
Проверенный покупатель | |
"Great service!" | |
Nick D. (Lenzie) | 28/02/2022 |
Проверенный покупатель | |
"Great product and fast delivery, will definitely be purchasing from here again." | |
Marc McGuire (Aberdeen) | 28/02/2022 |
Проверенный покупатель | |
"Customer service is great and staff very helpful. But not good quality items" | |
Vira Rudenko (Guildford) | 28/02/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. At SkatePro we sell budget as well as high-end products and everything in between. I can see that we have found a solution with you with regard to the product you ordered that was broken. We are more than happy to help you find a quality product, feel free to reach out to us on phone, chat or email@skatepro.uk 👍 /Doreen |
Проверенный покупатель | |
"I have used Skatepro a few times now. Great service as always. Fast delivery, especially as coming from abroad. Very happy with my good quality Shadow conspiracy T-shirt and a bonus it was on sale as well." | |
Chris B. (Hastings) | 28/02/2022 |
Проверенный покупатель | |
"Great skates, great quality and easy to maneuver for a beginner like myself. I am size 5 and took a 6, very tight fit" | |
Irina trusca (Watford) | 28/02/2022 |
Проверенный покупатель | |
"SKATEPRO have been brilliant! Easy ordering and quick shipping! They sell quality items too!" | |
Mrs Clare Dobbs (Newport) | 28/02/2022 |
Проверенный покупатель | |
"Fantastic experience in a post-brexit world. Skatepro sort out all the customs fees and include it in the cost so no fear of additional fees" | |
Joe Trottet (Dumbarton) | 28/02/2022 |
Проверенный покупатель | |
"Just as described, arrived timeously" | |
Philip Jones (FORFAR) | 28/02/2022 |
Проверенный покупатель | |
"Excellent product and great service" | |
Alex Power (Cork) | 28/02/2022 |
Проверенный покупатель | |
"Customer service is great and staff very helpful. Now my go to Skate shop. Very happy with the service and product. Will shop again for sure :-)" | |
Shamyl Jawdokimov (London) | 28/02/2022 |
Проверенный покупатель | |
"Excellent service and great product!" | |
Stephen James (Essex) | 28/02/2022 |
Проверенный покупатель | |
"Great skates" | |
Joseph Richardson (Folkestone) | 28/02/2022 |
Проверенный покупатель | |
"Good service and fast delivery 👌🏻" | |
Scott Bartlett (Detling) | 28/02/2022 |
Проверенный покупатель | |
"Tried to return a pair of skis and was told I couldn't because the bindings had been mounted on them. I'm no expert, but bindings can be removed right? So much for "hassle-free" returns. Won't be doing business here again." | |
Alexander D. Mitchell (Westbrook) | 28/02/2022 |
Ответ SkatePro: Thank you for your return. During the ordering process of your cross country skis including bindings, we have informed you several times that if you choose for the mounting service, that your right of withdrawal will no longer apply when assembly of products begins. We have customized the product for you, and, as you will also find in our Terms & Conditions, it is then not possible any more to return. // Doreen |
Проверенный покупатель | |
"Quality, the only down-point is that the bushings on Chaya Jump 2.0 are a bit too stiff, but it could just be me, since I normally ride inline" | |
Pikis Pi (William Morris) | 26/02/2022 |
Проверенный покупатель | |
"Size chart was accurate, arrived when stated. Will use these guys again" | |
Alberto Castellon (WINCHESTER) | 26/02/2022 |
Проверенный покупатель | |
"I bought it for my niece's birthday. She loves it! 🥰🥰🥰🥰🥰🥰🥰 It is made of high quality materials and innovative design! The top made of navy crystals is fabulous!! and the cat is so cute!" | |
Natalia F. (Barking) | 25/02/2022 |
Проверенный покупатель | |
"Item arrived quickly and had great customer support" | |
Marius Pui (Birmingham) | 25/02/2022 |
Проверенный покупатель | |
"Super quality products." | |
Jodie Reddy (King's Lynn) | 25/02/2022 |
Проверенный покупатель | |
"Excellent skates easy return’s great company" | |
Cindey Kurylo (Bristol) | 25/02/2022 |
Проверенный покупатель | |
"Fast , efficient, good choice, quality & availability of stock. Sam at customer service was great when I needed to change the size I ordered by mistake. Quick on delivery and we’ll packaged. Highly recommended 5*" | |
Elaine Summers-Kemp (Earls Barton) | 25/02/2022 |
Проверенный покупатель | |
"Gotta say, my experience with SKATEPRO was awesome. I ordered a pair of xc skis and bindings. I was surprised to find gear in stock that worked for me. Their prices were great, and I bought stuff. Then after receiving a shipping notification, I realized SKATEPRO is in Europe. I'm in the US (Colorado). The SKATEPRO team double checked what I needed, communicated shipping details, and did a great job mounting bindings. Their service was second to none. I will most definitely look to them for more gear. Nice work, I dig my skis." | |
Corey Engen (Fort Collins) | 25/02/2022 |
Проверенный покупатель | |
"Excellent, efficient service. Super quality products" | |
donna maplesden (Waterlooville) | 25/02/2022 |
Проверенный покупатель | |
"Great prices and equipment." | |
Simon Redmile (Norton) | 24/02/2022 |
Проверенный покупатель | |
"Great product and great service. My hands have never been so warm while swimming in the North Sea." | |
Suzanne Armitage (Seaham) | 24/02/2022 |
Проверенный покупатель | |
"The skates were very well packaged but they took a little bit longer to arrive than was indicated when I ordered." | |
Tess Cullen Byrne (Dublin) | 24/02/2022 |
Проверенный покупатель | |
"Arrived within promised dates. Good products. Would recommend." | |
Matt Boyle (Lisburn) | 24/02/2022 |
Проверенный покупатель | |
"Ordered on 11th. Arrived on 21st. When ordered was assured 4 working days. Pretty poor tbh." | |
Andrew McSherry (Newton Mearns, Glasgow) | 24/02/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. During the ordering process we shared an estimated delivery window with you reaching from Tuesday 15 Feb - Monday 21 Feb. We estimate these times for you and in some cases the courier experiences delays that are out of our control. However, I am happy to see that your order was delivered within the estimated delivery window! 👍 // Doreen |
Проверенный покупатель | |
"DO NOT PURCHASE FROM THIS COMPANY IF YOU ARE ORDERING DIFFERENT SIZES TO VERIFY FIT. YOU WILL HAVE TO PAY $20.00 TO RETURN ANYTHING. THEY ARE NOT BASED IN THE US. READ RETURNS PAGE CAREFULLY. LOST A THIRD OF THE PRODUCT MSRP ON RETURN SHIPPING." | |
Nick Frioli (New Bern) | 24/02/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. It is correct that our return costs are $19. You find this information indeed at the return page, as well as in our Terms & Conditions. We try therefore to give as accurate as possible sizing information in our size guides, as well as advice on our website and via phone, chat or email. /Doreen |
Проверенный покупатель | |
"Great products. Great service." | |
Kenneth Heads (Jarrow) | 24/02/2022 |
Проверенный покупатель | |
"I'm really in love with the skate rollers that I bought. I bought one for me and another one for my wife and all the security stuff. Everything was delivered on time and have really good quality." | |
Victor de Paula Pereira dos Santos (Cork) | 24/02/2022 |
Проверенный покупатель | |
"Placed Order Feb 6th Order Was stuck in Germany for over a week. Feb 14th - I emailed support requesting to cancel the order as I did not think I would receive it in time for the birthday gift. Feb 15th - Support replied and stated they requested a return to sender and UPS updating the tracking accordingly. Support stated I would get my refund when they receive the item so I ordered the items locally. Feb19th - The order shipping was then changed back to my address and the item is out for delivery regardless of the cancel request and return to sender issues by skate pro. Update: after repeat cancel requests they are still trying to deliver the package to me forcing me to challenge this with my bank and possibly take legal action. I can't believe how many times I had to ask with all my requests being ignored. Absolutely worst customer service. Nice people but they arent doing what they say. Would Give zero stars if I could." | |
Bryon Berney (Lansing) | 24/02/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. At the moment, UPS has some issues due to Corona outbreaks and handling the many requests they got via consignees and senders due to the delay in the delivery. As we also just informed you about in the email we've sent to you, SkatePro is keeping a close eye on the situation to make sure you receive your refund. Once again, our apologies for the situation. Please feel free to contact us again if you have further questions. /Doreen |
Проверенный покупатель | |
"Quick delivery and good quality products" | |
Sarah Watson (Luton) | 24/02/2022 |
Проверенный покупатель | |
"The SkatePro crew are great to deal with. Professional and courteous with a great customer focus. I will purchase again." | |
Nigel Kelly (Julianstown, Co. Meath) | 24/02/2022 |
Проверенный покупатель | |
"Product arrived quickly, all as expected thank you" | |
Sarah P. (Worcester) | 24/02/2022 |
Проверенный покупатель | |
"Awesome!" | |
C. Lee (Hinton) | 24/02/2022 |
Проверенный покупатель | |
"Fast delivery,good wheels for decent price and they come with bearings so its was a easy choice for me . Would recommend!" | |
Ondrej Jedlicka (Dublin 14) | 23/02/2022 |
Проверенный покупатель | |
"Great service..use again" | |
A. Fox (Stevenage) | 23/02/2022 |
Проверенный покупатель | |
"Ordered a pair of skis and bindings from this company, they mounted them for me. Impressed with how well mounted they are exactly if not better then what I would have done myself. Exactly to the specification I asked which saved me a lot of time. Overall company is killer and has a great selection for skiers. They through in some free stickers and the packaging was safe even when shipping from germany with terrible delays due to covid." | |
John Moore (Northfeild) | 23/02/2022 |
Проверенный покупатель | |
"Very happy with the service, I have shopped here before, never had any complaints" | |
Johannes R. De Bruin (Wexford) | 23/02/2022 |
Проверенный покупатель | |
"Delivery was very fast and I love my roller blades Will definitely recommend" | |
Eva Marcekova (Dublin 1) | 23/02/2022 |
Проверенный покупатель | |
"Absolutely fantastic service, great price, very fast shipping, highly recommended." | |
Urszula Mickiewicz- Pietkun (Nottingham) | 23/02/2022 |
Проверенный покупатель | |
"Great product! I bought new Rio Magic skates. They arrived in good time, safely packaged and are of excellent quality. The skates are comfy and I'd definitely suggest a size down as recommended on the website." | |
Jackie Hall (Leeds) | 23/02/2022 |
Проверенный покупатель | |
"Excellent product, well packaged, delivery time & quality brilliant, many thanks." | |
Charles Little (Wickham Bishops) | 23/02/2022 |
Проверенный покупатель | |
"Love my ski jacket! Great price and great customer service. Dispatched next day and notified of delivery all the way. Totally recommended!" | |
Charlotte Turner (Brighton) | 23/02/2022 |
Проверенный покупатель | |
"Great company, really friendly customer service. Thank you :)" | |
Chris B. (Newquay) | 23/02/2022 |
Проверенный покупатель | |
"Great service start to finish" | |
Aisling Forde (Cork) | 23/02/2022 |
Проверенный покупатель | |
"Aaa" | |
Ian Tod (Ravenstonedale Ward) | 23/02/2022 |
Проверенный покупатель | |
"Great product choice and service. The delivery was fast and order exactly as described. Highly recommended" | |
Tobias M. (London) | 23/02/2022 |
Проверенный покупатель | |
"Initially chose a board that had a stock error once they confirmed the order, but they emailed with some suggested options and then didn’t make me pay extra for a different choice. Top class service, will deffo buy again from here.!" | |
Daniel Beaulieu (Long Buckby) | 23/02/2022 |
Проверенный покупатель | |
"The worst shopping experience through a website. I ordered my snowboard because I was going on vacation 3 weeks early. It will be almost 2 months and I still have not received my order. A total disrespect" | |
Renzo Medvescig (Miami) | 23/02/2022 |
Ответ SkatePro: Thank you so much for your effort in writing this review. I understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. We have tried to update you about the situation of your order being stuck and I see that your parcel arrived eventually. You will receive an email shortly from us with a final update about the reason of the delay at our courier. Once again, our apologies. /Doreen |
Проверенный покупатель | |
"Great, prompt efficient service" | |
Andrew Vigus (Suffolk) | 22/02/2022 |
Проверенный покупатель | |
"Buying some quads for a gift. After asking them to make the packaging discreet I got a pretty lazy response saying it wasnt possible because the tape they use on the box is branded. Very Disappointing. Let's hope the skates aren't. Not a good start. furthermore there poor choice of courier runied a perfectly good birthday present. Wouldn't recommend. Also misleading busniess name meant that delivery was much longer than you expected. Very poor. wont be buying or recommending" | |
Mr Matthew Felton (Forest Hill) | 22/02/2022 |
Ответ SkatePro: We are sorry to hear that you are unhappy with the service :( Unfortunately, we cannot remove the tape with our Skatepro logo on it, due to security, as well as ability to tell if our parcels have been opened or compromised during shipping. We are sorry that the parcel was not there in time for the birthday, however, I can see that we sent you an email with your estimated date of delivery which was between 15th-17th of February, and that it actually arrived on the 17th. We are so sorry for any inconvenience and hope that the person who recieved the present loved it😊😊/Emma |
Проверенный покупатель | |
"Absolutely fantastic company ordered from UK, was here in about 1 week. Got 2 bmx bikes pegs gyro and other bits and pieces for close to £400 cheaper than anywhere else. Would defo recommend 👌" | |
Daniel Cuthbert (Finedon) | 22/02/2022 |
Проверенный покупатель | |
"Great service no complaints" | |
Martyn Hirst (Ardsley and Robin Hood Ward) | 22/02/2022 |
Проверенный покупатель | |
"Great skates my son loves them .good quality and fit highly recommend" | |
Mrs Sara radford (West sussex) | 22/02/2022 |
Проверенный покупатель | |
"Great bag and skate guards. Arrived promptly too." | |
Seniz Halil (Datchet) | 22/02/2022 |
Проверенный покупатель | |
"Great." | |
GHEORGHII FURCULITA (Basildon) | 22/02/2022 |
Проверенный покупатель | |
"Arrived fast, packaged well, great quality." | |
Roberta Stote (Swansea) | 22/02/2022 |
Проверенный покупатель | |
"Dispatched the day I bought, which I was really impressed with. The guards themselves are AMAZING. I’ve been told by another skater that the leather palm covers will tear but can be easily repaired with tape. So far though, so good! The fit is great and my wrists feels super secure and not at risk of twisting/jarring like I had with my last guards. I won’t go back to cheaper products now." | |
Carrera-Leigh Dix (Mile End East) | 22/02/2022 |
Проверенный покупатель | |
"An excellent product, quick service and delivery. The recipient, my grandson, delighted." | |
ALISON Macleod (Wadebridge) | 22/02/2022 |
Проверенный покупатель | |
"Great Experience with SkatePro - was able to do an extensive check into different areas of interest, the product itself & it's functions, and then on ordering, the delivery was within 4 days. Very pleased with both service & product!" | |
Ciara Jordan (Cork) | 22/02/2022 |
Проверенный покупатель | |
"Great service and quick delivery!" | |
Naomi Takezoe (Bristol) | 22/02/2022 |
Проверенный покупатель | |
"Good service and after sales service" | |
William Bennions (Redcar) | 22/02/2022 |
Проверенный покупатель | |
"All good, can’t beat a free sticker!" | |
Jason fisher (Lincoln) | 22/02/2022 |
Проверенный покупатель | |
"Excellent from order to delivery" | |
Rob Davis (Tallaght) | 22/02/2022 |
Проверенный покупатель | |
"Item as described and good quality. It was much cheaper with Skatepro. It just have to be prepared to wait for it… hence not 5 stars. My stomp pad took about 2 weeks." | |
Ivan Marshman (Colden Common) | 22/02/2022 |
Проверенный покупатель | |
"Great item. Really pleased with this" | |
Thomas Hemming (Bristol) | 22/02/2022 |
Проверенный покупатель | |
"So gorgeous, so fun and such fast delivery!!" | |
Aoife Stafford (Newtownabbey) | 22/02/2022 |
Проверенный покупатель | |
"Brilliant Excellent value Impressed with the products you sell I will always mention you guys All the best JP" | |
JP P. (Brighton) | 22/02/2022 |
Проверенный покупатель | |
"Excellent customer service - I had a problem with a faulty tyre which was quickly replaced. Very happy - great value and free shipping to the UK 🙌🏼" | |
John Bowman (North Shields) | 22/02/2022 |
Проверенный покупатель | |
"I ordered ski boots almost a month ago and I have yet to receive them. I had to reach out to the company to check the status of my order. Otherwise, I would still be in the dark. Still waiting for my merchandise. Poor customer service…" | |
Ramon F. (Aledo) | 22/02/2022 |
Ответ SkatePro: Thank you very much for your review. I understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. We have tried to update you as much as we could on the situation at our courier, who eventually delivered to you. We really appreciate your feedback and have done everything in our might to make sure this is not happening again. // Doreen |
Проверенный покупатель | |
"Friendly, knowledgeable and professional service." | |
Conor Heduvan (Mullingar) | 22/02/2022 |
Проверенный покупатель | |
"Brilliant products. Great price. Fast delivery" | |
Maurice Roach (Beckenham) | 22/02/2022 |
Проверенный покупатель | |
"Great service, prompt delivery" | |
Lorna McMillan (Salford) | 21/02/2022 |
Проверенный покупатель | |
"Great skateboard, lovely graphics too." | |
Meera Pirie (Birstall Wanlip Ward) | 21/02/2022 |
Проверенный покупатель | |
"Excellent very happy" | |
Neil Records (Norwich) | 21/02/2022 |
Проверенный покупатель | |
"This is my wife’s first pair of ice skates and they fit great, price was good and delivery was quick too." | |
Stuart A. (Bristol) | 21/02/2022 |
Проверенный покупатель | |
"Love the skates, so comfy and considerably considerably lighter than my impalas (which was the main thing I wanted), looking forward to going to the rink to try them out!" | |
Rachael Vernon (Fleetwood) | 21/02/2022 |
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